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                Feature Spotlight Multi-User Support Sessions

                Invite Multiple Support Technicians Into Your Complex Support Scenarios

                So you’re knee deep in an IT issue on a remote device… and you’re stuck. With TeamViewer™, you can invite another user to access the same remote device and help you solve the issue.

                With multi-user support, you can assist co-workers who don’t have admin permissions. Support your users remotely and securely with one simple tool. Even if you’re in the middle of a remote control session, you can invite another user in with one simple click.

                With multi-channel support, you have the ability to fix any issue within your means.

                Feature Details & Supported Products

                Work Together

                Invite any partner or expert into a current remote control session and solve problems together. TeamViewer also allows you to change directions by reversing the viewing direction during any ongoing session. Need to work in tandem? No problem! With TeamViewer, two colleagues can collaborate on the same project simultaneously.

                Need special permission that you don’t have to fix the IT issue at hand? Invite your supervisor to access the remote device. If it’s an issue that should be in their hands, you can leave the call and give them access to the uninterrupted session you initiated.

                Easily Access Recent Contacts

                With TeamViewer 13, the Recent Connections group in your Computers and Contacts list lets you quickly re-connect with the people and devices you interacted with most recently, saving the time you’d normally spend searching for them within the full list.

                Featured in these products & solutions

                Feature Gallery

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                • Tennyson James
                  "TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers systems, thereby reducing field visits and cutting down costs remarkably. I now feel like a hero."
                  Tennyson James
                  GE Oil & Gas
                • Edward Mendelson
                  "TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. It's our top pick for remote access software for enterprise and corporate use."
                  Edward Mendelson
                  Contributing Editor, PCMag
                • Sandra Vogel
                  I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
                  Sandra Vogel
                • Bogdan Popa
                  TeamViewer has become one of the most advanced and easiest to use remote controlling applications, and fortunately, the company is improving its mobile clients on a regular basis, including the Windows Phone version.
                  Bogdan Popa
                • Corbin Davenport
                  TeamViewer 12 has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
                  Corbin Davenport
                  Android Police
                • Mark Ziarko
                  TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
                  Mark Ziarko
                  CEO, Smartlaunch
                • Michael Barron Jr.
                  “ITbrain gives me a clear view into the status of each computer, including if they were infected with malware, so I could easily address the situation before it went from a hassle to a real problem.”
                  Michael Barron Jr.
                  Paul Carey Honda
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