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                Feature Spotlight End-to-End Security

                The Industry’s Highest Level of Connection and Data Security

                The primary concern for remote connectivity is security, and TeamViewer™ engineers have built state-of-the-art security into our products. Starting with ISO and SOC 2 certified data centers to AES 256-bit session encryption for data in transit, your computers and data are completely secure while using our applications. Intense monitoring, reporting, unusual activity detection, and two-factor authentication provide a secondary layer of protection to stop intrusions at the door.

                TeamViewer State-of-the-art Security – Feature Details

                Data and Program Encryption

                TeamViewer includes encryption based on 2048 RSA private/public key exchange and AES (256-bit) session encryption. This technology is based on the same standards as https/SSL and meets today’s standards for security. The key exchange also guarantees full client-to-client data protection. This means that even our routing servers are not able to read the data stream. All program files are secured using VeriSign code signing technology. This allows you to verify the origin of the executable tactics you have received.

                Two-Factor Authentication

                TeamViewer assists companies with their HIPAA and PCI compliance requirements. Two-factor authentication adds an additional security layer to protect accounts from unauthorized access. With two-factor authentication, a code is generated on your mobile device, in addition to asking for a username and password, to sign in to a TeamViewer account. The code is generated via the time-based one-time password (TOTP) algorithm.

                File Transfer and Invisible Access Protection for Support Sessions

                In addition to the Partner ID, TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system. Security functions like file transfer require additional, manual confirmation from the remote partner. It’s also not possible to invisibly control a computer. For data protection reasons, the user has to be able to detect when someone is accessing the machine.

                Trusted Device Challenge and Confirmation Process

                The TeamViewer Trusted Device measure gives our customers even more protection and helps prevent anyone else from accessing the account. This feature ensures that whenever an existing TeamViewer account attempts to sign in on any given device for the first time, we ask to confirm the new device as trusted device before signing in. An in-app notification requests approval to the device via a link sent to the account’s email address.

                Enforced Password Reset on Unusual Activity

                The system continuously determines if a TeamViewer account shows unusual behavior (e.g. access from a new location) that might suggest it has been compromised. When that’s the case, to safeguard data integrity, TeamViewer accounts are marked for an enforced password reset. An email with instructions to reset your password is then sent from TeamViewer.

                Featured in these products & solutions

                Feature Gallery

                • confirm the access screenshot
                • access control details screen
                • authentication password
                • TeamViewer security settings screen
                • Tennyson James
                  "TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers systems, thereby reducing field visits and cutting down costs remarkably. I now feel like a hero."
                  Tennyson James
                  GE Oil & Gas
                • Edward Mendelson
                  "TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. It's our top pick for remote access software for enterprise and corporate use."
                  Edward Mendelson
                  Contributing Editor, PCMag
                • Sandra Vogel
                  I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
                  Sandra Vogel
                • Bogdan Popa
                  TeamViewer has become one of the most advanced and easiest to use remote controlling applications, and fortunately, the company is improving its mobile clients on a regular basis, including the Windows Phone version.
                  Bogdan Popa
                • Corbin Davenport
                  TeamViewer 12 has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
                  Corbin Davenport
                  Android Police
                • Mark Ziarko
                  TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
                  Mark Ziarko
                  CEO, Smartlaunch
                • Michael Barron Jr.
                  “ITbrain gives me a clear view into the status of each computer, including if they were infected with malware, so I could easily address the situation before it went from a hassle to a real problem.”
                  Michael Barron Jr.
                  Paul Carey Honda
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