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                Feature Spotlight Wake Up, Restart, and Install

                Remotely Wake, Restart, and Install Applications on Sleeping Devices

                Whether you’re using TeamViewer™ to access your own device or if you’re an IT professional trying to provide support, being able to remotely access a sleeping device in another location is essential.

                If you’ve ever needed access to a sleeping device to grab a file, install an update, or fix an underlying IT issue, you know that remote access must be able to wake and restart the sleeping device.

                With TeamViewer, you can install updates or applications, restart the computer, or simply access the files you need to transfer. It’s all possible with our innovative technology.

                Feature Details & Supported Products


                With TeamViewer, waking up another computer within your local network is simple. If you have the permissions, you’ll have access to all of the device capabilities as if you were physically there using it.

                Not in the same network? As long as you have a router and the permissions necessary to access the device, you’re good to go.

                Remote Restart

                Sometimes you need to restart a remote computer to fix the IT issue at hand. The problem? It may not be awake. If you need to access this functionality remotely, you can use TeamViewer to restart the remote computer with an automatic subsequent connection – even if it’s in safe mode.

                Remote Update and Install

                Need to install an application on a remote device? You’ll need special permissions. However, to install or update TeamViewer on a remote device, you’ll simply need to access TeamViewer QuickSupport.

                Install TeamViewer or TeamViewer Host on the remote device and you’re set to explore and fix the IT issues at hand.

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                • Tennyson James
                  "TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers systems, thereby reducing field visits and cutting down costs remarkably. I now feel like a hero."
                  Tennyson James
                  GE Oil & Gas
                • Edward Mendelson
                  "TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. It's our top pick for remote access software for enterprise and corporate use."
                  Edward Mendelson
                  Contributing Editor, PCMag
                • Sandra Vogel
                  I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
                  Sandra Vogel
                • Bogdan Popa
                  TeamViewer has become one of the most advanced and easiest to use remote controlling applications, and fortunately, the company is improving its mobile clients on a regular basis, including the Windows Phone version.
                  Bogdan Popa
                • Corbin Davenport
                  TeamViewer 12 has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
                  Corbin Davenport
                  Android Police
                • Mark Ziarko
                  TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
                  Mark Ziarko
                  CEO, Smartlaunch
                • Michael Barron Jr.
                  “ITbrain gives me a clear view into the status of each computer, including if they were infected with malware, so I could easily address the situation before it went from a hassle to a real problem.”
                  Michael Barron Jr.
                  Paul Carey Honda
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